--- title: Descarga tu Checklist | 35 pasos para conocer a tus clientes - TrekkSoft description: Mejora la experiencia de tus clientes con tu empresa turística. Descarga esta checklist para identificar sus necesidades, deseos y expectativas. --- [![TrekkSoft](https://www.trekksoft.com/hs-fs/hub/452164/file-2286439641.png)](https://www.trekksoft.com/en/?hsLang=en) [![Get a Demo](https://no-cache.hubspot.com/cta/default/452164/65fe27ef-0f78-4ec3-9ee4-67180c91c763.png)](https://cta-redirect.hubspot.com/cta/redirect/452164/65fe27ef-0f78-4ec3-9ee4-67180c91c763) # **Descarga tu checklist ****"Conoce a tus clientes" ** **35 preguntas para optimizar la comunicación con tus clientes  **  ![ES__Customer_Checklist_cover.png](https://www.trekksoft.com/hs-fs/hubfs/ES__Customer_Checklist_cover.png?width=239&name=ES__Customer_Checklist_cover.png "ES__Customer_Checklist_cover.png") ## Esta práctica lista te ayudará a: **✓**   Comprender qué atrae a los consumidores a tu negocio **✓**   Despertar la confianza de potenciales consumidores **✓   **Identificar piezas faltantes en tus ofertas **✓**   Mejorar tu comunicación      ![Sara_profile_round.png](https://www.trekksoft.com/hs-fs/hubfs/Sara_profile_round.png?width=130&name=Sara_profile_round.png "Sara_profile_round.png") **Sobre la autora** Sara es redactora, proveniente de la costa oeste de Estados Unidos. En años recientes, ha escrito para compañías como Hipmunk, iTourMobile y Mylikes. En la actualidad, Sara reside en Zurich, Suiza, donde disfruta de nuevas aventuras mientras intenta aprender alemán sin demasiado éxito.   ### Sí, quiero descargar mi checklist Can't find the page I'm looking for?     ###### We're here to support you all the way TrekkSoft was founded to address the needs of our local tour and activity industry in Interlaken, Switzerland. We understand the industry and you can rely on our team to onboard your business, introduce you to digital best practice, and guide you to success from the start. - Support - [Our Documentation](https://support.trekksoft.com/hc/en-us?hsLang=en) - [Our Shop](https://www.trekksoft.com/en/shop?hsLang=en) - [Our F.A.Q.](https://www.trekksoft.com/en/support/faqs?hsLang=en) - [Our API](http://developer.trekksoft.com/) - Switzerland [+41 31 52 80 337](tel:41315280337) - United States [+1 (347) 270 8486](tel:13472708486) - Germany [+49 89 210 94 100](tel:498921094100) - [info@trekksoft.com](https://www.trekksoft.com/en/about-us/contact?hsLang=en) - Use Cases - [Sucess Stories](https://www.trekksoft.com/en/success-stories?hsLang=en) - [Destination Companies](https://www.trekksoft.com/en/use-cases/destination-companies?hsLang=en) - [City and Day Tour Companies](https://www.trekksoft.com/en/use-cases/day-tours?hsLang=en) - [Adventure Tour Companies](https://www.trekksoft.com/en/use-cases/adventure-tours?hsLang=en) - [Transport and Transfer Companies](https://www.trekksoft.com/en/use-cases/transport-and-transfer-companies?hsLang=en) - [Enterprise Solutions](https://www.trekksoft.com/enterprise-solutions?hsLang=en) - Resources - [E-books](https://www.trekksoft.com/en/academy/ebooks/?hsLang=en) - [Events](https://www.trekksoft.com/en/event-calendar?hsLang=en) - [Webinars](https://www.trekksoft.com/en/webinars?hsLang=en) - [Glossary](https://www.trekksoft.com/en/tourism-glossary?hsLang=en) - [TrekkSoft Community](https://www.trekksoft.com/en/resources/community?hsLang=en) - Product - [Sell](https://www.trekksoft.com/en/solutions/sell?hsLang=en) - [Manage](https://www.trekksoft.com/en/solutions/manage?hsLang=en) - [Grow](https://www.trekksoft.com/en/solutions/grow?hsLang=en) - [Success Stories](https://www.trekksoft.com/en/success-stories?hsLang=en) - [Our Pricing](https://www.trekksoft.com/en/pricing?hsLang=en) - [Our Blog](https://www.trekksoft.com/en/blog?hsLang=en) - Features List - [Booking Engine](https://www.trekksoft.com/en/features/booking-engine?hsLang=en) - [Back-Office Management](https://www.trekksoft.com/en/features/back-office-management?hsLang=en) - [Booking tools](https://www.trekksoft.com/en/features/booking-tools?hsLang=en) - [Payment Gateway](https://www.trekksoft.com/en/features/payment-gateway?hsLang=en) - [Channel Manager](https://www.trekksoft.com/en/features/channel-manager?hsLang=en) - [Agents and Resellers](https://www.trekksoft.com/en/features/agents-resellers?hsLang=en) - [Business Intelligence](https://www.trekksoft.com/en/features/business-intelligence?hsLang=en)     - [About Us](https://www.trekksoft.com/en/newsroom/about-trekksoft?hsLang=en) - [Press](https://www.trekksoft.com/en/newsroom/media-coverage?hsLang=en) - [Careers](https://www.trekksoft.com/en/newsroom/careers?hsLang=en) - [Legal](https://www.trekksoft.com/en/legal?hsLang=en) - [Privacy Policy](https://www.trekksoft.com/en/privacy/?hsLang=en) - [Contact Us](https://www.trekksoft.com/en/contact?hsLang=en) - [![Start a Trial](https://no-cache.hubspot.com/cta/default/452164/7d407c01-9687-4a03-b90a-4c3977287800.png)](https://cta-redirect.hubspot.com/cta/redirect/452164/7d407c01-9687-4a03-b90a-4c3977287800) - [![Twitter](https://www.trekksoft.com/hubfs/website/solution/ico-twitter.png)](https://twitter.com/trekksoft) - [![Facebook](https://www.trekksoft.com/hubfs/website/solution/ico-facebook.png)](https://www.facebook.com/trekksoft/) - [![Instagram](https://www.trekksoft.com/hubfs/website/solution/ico-instagram.png)](https://www.instagram.com/trekksoft/) - [![Linkedin](https://www.trekksoft.com/hubfs/website/solution/ico-linkedin.png)](https://www.linkedin.com/company/trekksoft) - [![Medium](https://www.trekksoft.com/hubfs/website/solution/ico-medium.png)](https://medium.com/@trekksoft) - [![Youtube](https://www.trekksoft.com/hubfs/website/solution/ico-youtube.png)](https://www.youtube.com/user/trekksoft) All text and design is copyright© 2010 - 2019 TrekkSoft | A Swiss Made booking software [![](https://www.trekksoft.com/hs-fs/hubfs/cc-top.png?width=20&name=cc-top.png)](https://www.trekksoft.com/es/biblioteca/checklist-conoce-a-tus-clientes#)