Palisis is one of Europe's oldest and most established ticketing platforms, founded in Switzerland in 2008. It is independently owned, GDPR-compliant, and has just completed a major merger with Prioticket in May 2026 to form one of the largest independent distribution networks in the experiences industry. For large attractions, hop-on hop-off bus operators, and enterprise venues, Palisis is a serious platform. For the typical tour operator, it is — once again — a platform designed for a different type of business. Here is the full picture.
Palisis AG was founded in Zurich in 2008, making it one of the longest-running booking platforms in this series. Built initially to serve hop-on hop-off bus tours and large European attractions, the platform has expanded over 18 years into a full ticketing, POS, and distribution system for high-volume venues and complex operations.
In May 2026 — just weeks before this guide was written — Palisis merged with Amsterdam-based Prioticket to form Experience Technology Group (ETG Holding). The combined entity claims 50,000+ experiences and 250+ reseller partners, positioning itself as the largest independent distribution platform in the tours and activities industry. Both brands continue to operate independently under the new holding structure.
Two things are worth noting upfront. First, Palisis is genuinely European and genuinely independent — it is not owned by TripAdvisor, Booking Holdings, or a private equity firm. This matters in a market where data ownership risks are real. Second, the May 2026 merger is brand new, and its implications for product roadmap, pricing, and support are not yet clear. For operators evaluating Palisis today, they are evaluating a company one month into a major structural change.
Palisis's published pricing is genuinely competitive at entry level:
| Cost Item | Palisis | TrekkSoft (Accelerate) |
|---|---|---|
| Subscription | $49/month (~€588/year) | €149/month (€1,788/year) |
| Booking fee | €1,900 (1.9%) | €3,000 (3%) |
| Payment processing | €3,200 (3.2%) | €2,500 (2.5%) |
| Website builder | Included | Included free |
| Mobile POS | Desktop/tablet only | iOS + Android full POS |
| Rental management | Not included | Included |
| TOTAL (est.) | ~€5,688 | ~€7,288 |
At €100k revenue Palisis is modestly cheaper — driven primarily by its lower subscription cost. But the payment processing rate (3.2% vs TrekkSoft's 2.5%) means the gap narrows at higher volumes. And TrekkSoft includes digital waivers, full mobile POS, Apple/Google Wallet, and dedicated account managers — features that either require workarounds or are absent on Palisis.
Palisis is a technically mature platform with a broad feature set built for complex, high-volume operations:
Where Palisis shows gaps for typical tour operators:
Palisis has limited public review presence on mainstream platforms. Capterra India lists the platform but with minimal review volume. Trustpilot has little to no presence. Enterprise-focused B2B platforms rarely accumulate high review volumes on consumer review sites — deals are done through direct sales and referrals, not self-service sign-up.
Independent validation comes primarily from industry sources: SoftwareWorld and OMR Reviews both position Palisis positively for enterprise functionality. The Hotelbeds preferred partner status and 18-year operational history provide credibility signals. But for operators doing software due diligence, the thin review base means third-party peer validation is limited.
TrekkSoft, by comparison, has 215+ independent G2 reviews at 4.45/5 — a substantially more robust evidence base for operators assessing quality and consistency at scale.
In May 2026, Palisis merged with Prioticket to create Experience Technology Group (ETG Holding). Both platforms retain their own brands and continue operating independently — and the stated position is that existing contracts, integrations, and support arrangements are unchanged. For existing customers, the immediate operational impact should be minimal.
Mergers always create questions that take months or years to answer. Which platform's technology will form the long-term foundation? How will development resources be allocated between two separate products? Will pricing change as the holding company seeks to leverage combined scale? What happens to the roadmap for features that are unique to one platform but not the other? These are not theoretical concerns — they are the same questions that Rezdy, Checkfront, and Regiondo customers have been asking since their 2023 merger, three years later still without full clarity.
Palisis's merger is brand new. For operators signing long-term contracts today, they are building on a platform that is one month into a significant structural change. That is a risk worth explicitly weighing.
Palisis and Prioticket merged in May 2026 to form Experience Technology Group. Both brands continue operating independently — for now. But merger integration takes time. Questions about product roadmap, feature prioritisation, and long-term platform strategy remain unanswered.
For operators signing multi-year contracts today, this is a risk to explicitly consider and discuss with Palisis sales before committing.
One positive: ETG Holding is not private equity, not a travel conglomerate, and not VC-backed with an exit timeline. The merger was between two independent European companies creating a larger independent group. This is meaningfully different from the Rezdy/Checkfront/Regiondo situation (PE-backed) or Bókun (TripAdvisor) or FareHarbor (Booking Holdings). Data remains in European hands. The conflict-of-interest risks present elsewhere in this series are not present here.
| Feature | Palisis | TrekkSoft |
|---|---|---|
| Starting price | $49/month (~€45) | €49/month |
| Booking fee | 1.9% | 2.5–3% |
| Payment processing | 3.2% | 2.5% |
| Website builder | Included | Free all plans |
| Mobile POS (full booking) | Desktop/tablet only | iOS + Android full POS |
| Digital waivers | Not listed | Included |
| Rental management | Not included | Included |
| Gift cards | Limited documentation | Accelerate+ |
| Down payments | Not clearly documented | Full down payment system |
| OTA integrations | 250+ partners | 30+ documented |
| Hotelbeds B2B wholesale | Preferred partner status | Not listed |
| White-labelling | Available | Custom options |
| Apple/Google Wallet | Not mentioned | Included |
| Third-party reviews | Minimal public presence | 215+ G2 reviews (4.45/5) |
| Recent merger | May 2026 ETG Holding merger | No recent merger uncertainty |
| Global reach | Europe-focused, 4 offices | 138+ countries globally |
Palisis is a legitimate, long-established European platform with genuine strengths for its target market. Eighteen years of operational history, a preferred Hotelbeds partnership for B2B wholesale distribution, 250+ OTA integrations, and white-labelling for enterprise clients — these are real credentials. The European independence and GDPR compliance align well with operators who care about data governance.
But the same pattern emerges here as with Ventrata: Palisis is designed for hop-on hop-off buses, large attractions, and enterprise venues. The feature gaps for typical tour operators — digital waivers, rentals, gift cards, Apple/Google Wallet, full mobile POS — are the same gaps. And the brand-new May 2026 merger with Prioticket introduces a layer of strategic uncertainty that did not exist a month ago.
At comparable revenue levels, the total cost of Palisis and TrekkSoft are similar. The decision is about fit and stability. If you operate a HOHO bus, a major attraction, or need Hotelbeds B2B wholesale access, Palisis is worth evaluating. If you run tours, activities, or multi-product experiences and need a stable, all-in-one platform with a clear, published roadmap, TrekkSoft is the cleaner choice.
"TrekkSoft helped us to reach the next level in efficiency. Connecting to OTAs is so easy. Our business increased 60% just by using TrekkSoft."
- Lodewijk Brondijk, Director of Tour Company
Talk to our team: sales@trekksoft.com | trekksoft.com
Sources: Palisis.com, ETG Holding announcement May 2026, SoftwareWorld, OMR Reviews, BookingSoftwareHub, TrekkSoft internal analysis.