Everything you need to know about TrekkPay's brand new dashboard

Published by Nicole Kow on Apr 19, 2018

"TrekkPay has been a lifesaver. We now process all our transactions internally and we stopped using a third party since the beginning of 2017. Our records are more accurate. They can easily be compiled and printed at the end of each month which saves us on accounting time. We also take advantage of the Trekksoft market place which we are still exploring by talking to the major vendors being added constantly. The card readers are the only ones that work in our region as well so that’s a super plus!" 

- Dario from Exuma Escapes

TrekkPay is a payment gateway built and designed for the tour and activity sector.

In the last few months, the TrekkPay team has worked hard to build a dashboard that gives you an overview of all your transactions and payouts to help you improve your accounting and reporting.

Read More

General Data Protection Regulation (GDPR): A checklist for tour and activity providers

Published by Franziska Wernet on Apr 17, 2018

You might have already heard of GDPR, or the General Data Protection Regulation - a European regulation that was already adopted in 2016, but will be effective from May 25th on.  

There is a lot of talk/rumors about this regulation, so we at TrekkSoft want to give you an update on what GDPR exactly means and how it will affect your tour & activity business.

Read More

The Indian travel market: insider tips to reach it as a destination or experience provider

Published by Nicole Kow on Apr 13, 2018

“Growth in outbound travel is directly linked to economic growth. Indians are creative people, and this has fueled tremendous growth over the last few years. More Indians can now afford to travel abroad.”

– Andrea Schneider, Director of Marketing and Market Manager for India at Tourism Interlaken

 

India’s Ministry of Tourism reported a 7.3% growth in international departures in 2016, with a total of 21.9 million travellers leaving India to explore the world. The UNWTO expects this number to grow to 50 million in the next three years, making the Indian travel market a crucial segment for destinations and experience providers to consider.

Read More

Visit Norway's destination marketing campaign that Millennials fall in love with [Interview]

Published by Lucy Fuggle on Apr 6, 2018

This interview and article was originally published in Spanish by Maria Eugenía Coppola in April 2017.

 

When researching Millennials, Airbnb revealed that most prioritized travel over purchasing a home, getting a car, or paying off debt. They're also the largest living generation right now, which means they're crucial to consider as a destination marketing organisation or travel experience provider.

In December 2016, Visit Norway launched the campaign "5 friends on a Road Trip in Norway" on YouTube to attract millennial travellers. Since then, it has had 6 million views in English and Spanish combined and is still featured on the destination website.

Here, we'll share our interview with Eugenia Fierros, Tourism Manager for Spain at Innovation Norway. In this chat with Eugenia, we dig deeper into Visit Norway's marketing campaign to understand their strategy, keys to success, and challenges.

 

Read More

Business Performance Indicator: assess how your tour & activity business is doing in key areas

Published by Lucy Fuggle on Apr 5, 2018

As a tour & activity business owner, you're probably juggling a lot of plates... running your tours, marketing your business, optimising your website, tweaking your strategy and finding partners. With so much going on, it's not always easy to know how your company is performing.

This is something we've wanted to solve with our new Business Performance Indicator tool.

 

Read More

We compare two OTA giants: Viator vs Expedia Local Expert

Published by Nicole Kow on Apr 4, 2018

Working with online marketplaces is a good idea for tour and activity companies who would like to expand their reach and establish a "professional" online presence. 

Large marketplaces like Viator and Expedia have long established their presence in the travel industry and are doing a fantastic job at growing their virtual presence, and even successfully bridging the transition from online to offline, real-world customer experiences. 

Read More

SEO in 2018: How tour and activity operators can drive website traffic

Published by Nicole Kow on Mar 22, 2018

Last month, we hosted a webinar all about SEO in 2018. The webinar was delivered by Marcelo, our in-house SEO expert who deals with spreadsheets and Google Analytics all day. He also has extensive experience in the area, having previously worked with brands like HSBC and Volvo.

It was our largest webinar to date, with over 600 signups. It was a great session and I thought it would be great to share some insights from the session.

Read More

Rental Rules: The perfect tool to optimise your rentals and grow your revenue

Published by Nicole Kow on Mar 21, 2018

You've asked for this and we listened. We took your feedback on board, turned it into a tangible feature update, beta tested it and released it in all its glory.

TrekkSoft's rental feature now lets you set different rates for your rentals, depending on the duration of the rental. For tour or activity operators who want to make a little extra cash on the side, renting out your spare equipment could be a good idea for you.

Stick around to find out what else our rental feature can do.

Read More

Channel Manager 101: How to connect to online marketplaces to reach a larger market

Published by Nicole Kow on Mar 12, 2018

A Channel Manager is a feature offered by many booking systems on the market, including TrekkSoft. It's a term widely used in property management systems for hoteliers, but the term has yet to catch on in the tour and activity sector.

So this article aims to break down what a Channel Manager does, and how it can seriously help you run your business better.

Read More

Last-minute booking trends & best practice for tours and activities in 2018

Published by Lucy Fuggle on Mar 7, 2018

How many days in advance are tour and activity bookings happening? How does this vary by channel? This is what we set out to answer before ITB Berlin 2018, the world's largest travel trade show from March 7-11.

Read More

The ultimate solution for you

If you're a tour or activity company or a tourism board, we have the perfect plan for your business.

Get a Demo