Feature

Back-Office Management

Manage multi-channel sales with a centralised booking system

Have all your bookings and customer information in one place. Let us make trip planning and management a breeze by providing you with a clear view of your upcoming trips and updated reports.
TrekkSoft booking system Dashboard

Booking engine

Integrate our booking widget to your website and let customers pick a tour and pay for it via our sleek checkout process.

Booking desk

A simplified version of the back-office optimised for efficiency. Perfect for those days when your store is packed with excited travellers.

POS desk

Think of this like a web-based catalogue made for tablets. It’s perfect for sales agents on a busy street or at tourist offices.

Mobile app

Take bookings and payments with your Android or iPhone. It’s a preferred booking tool for guides looking to upsell existing customers.

Manage all your bookings in one place

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  • Set up availabilities, schedules and prices

    Set up tour information, schedules and prices, and sync this information across your sales channels. 
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  • Live inventory keeps everyone updated

    Let customers, sales agents and resellers find out your remaining spots in real-time, and pick a tour and start time that suits them best. 
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  • Edit bookings and payments from one place

    Got a change or cancellation you need to make? Easily access each booking, make the changes and process refunds as needed. Learn about our online payment solution >>
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  • No more overbookings

    The Resource Manager lets you max out your capacity without getting overbooked. Once a resource is fully booked, TrekkSoft automatically prevents other bookings that rely on it.
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  • Manage all your bookings in one place

    Manage bookings from your online, point-of-sale, phone and agent bookings in one place. Get an overview of upcoming trips and availabilities to plan trips in advance. Learn about the Channel Manager >>
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  • Generate discount codes

    Run special offers and encourage repeat bookings with discounts. Easily generate discount codes to be shared on social networks or on your website.
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  • Packages and add-ons

    Create attractive packages for customers or let them select add-ons to add to their tours such as photo packages or t-shirts.
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  • Automate pre- and post- trip notifications

    Set up confirmation and reminder emails once and they will be sent out automatically. You can also send an SMS - perfect for customers without an international roaming plan
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  • Find out more about your customers

    Add custom fields to the checkout process and equip your guides with all the details they need to run the perfect trip. Details come up in the guest manifest that you can pass on to your guides. Have a look at our checkout system >> <>
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  • Get updated booking data on mobile too

    Turn any smartphone or tablet into your mobile office to easily edit your bookings, retrieve customer information, take bookings and check-in guests.

A booking engine that adapts to your business

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  • Inquiries and private tours

    Let customers inquire about a private tour outside your usual schedule. Then, process these as custom tours with TrekkSoft.
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  • Minimum Passengers & Confirm/Charge Later

    Need a minimum number of customers before you can confirm a booking? Or want to confirm all bookings before processing payments? TrekkSoft can handle that.
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  • Manage rentals alongside your tours

    Book, manage and edit rental bookings the same way you would with a tour or activity.
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  • Let your team access your bookings

    Create multiple users and grant different user permissions to different employees. Let them access the information they need and nothing more.
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  • Fast, secure and reliable service

    We’re increasing the speed of our services to make sure that your team has the best tools to get the job done, whether it’s selling tours, managing bookings, or growing your business.
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  • Need a more sophisticated back-office solution?

    We build custom TrekkSoft packages for companies looking for more sophisticated solutions to complex operational problems. Go to Enterprise custom solutions >>

 

 

Shades Tours reduced admin by 60% and now benefit from real-time OTA connections

From automated email scheduling to optimised booking management, Shades Tours have massively improved their operational efficiency.

Apart from saving a lot of time on management, the company has also benefited from our channel manager where they've connected online marketplaces to their booking calendar with real-time availability.

"Our biggest success with TrekkSoft is that we could reduce the administrative work by 4 hours per week. Now I have time for other tasks like marketing and sales."

Shades Tours, Vienna
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The ultimate booking solution for you

If you're a tour or activity company or a tourism board, we have the perfect plan for your business.

Get a Demo

We understand the tour and activity industry and you can rely on our team to onboard your business, introduce you to digital best practice, and guide you to success.
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