Love them or not, most tour and activity companies will have to work with Online Travel Agents (OTAs) to increase their booking volumes and online presence.
This workshop, run by Olan O'Sullivan, former CEO at TrekkSoft, is designed to answer your distribution queries on how to work successfully with OTAs. You can expect to leave with an action plan on how to manage your multi-channel bookings with your business firmly in the driver's seat.
If you answer yes to any of the following, this is the right workshop for you:
You are an established tour or activity operator
You currently work with at least one Online Travel Agent
You're not sure what commission rates you should pay for bookings
More direct bookings would be welcome at your business
You would like to hear from other tour and activity companies on their experience
Based on data from over 1.6 million bookings in 2018 plus decades of accumulated industry experience, Olan will give advice and share best practices in simple steps on how to best work with OTAs, without over-reliance on any one distribution channel.
Olan will also be joined by established tour and activity operators who will share their perspective on working with OTAs. These include, Peter Syme, owner of niche tour business 1000 Mile Journeys, whose talk at last year's Arival was praised by its audience, and Christian Landis, CEO at Best of Switzerland Tours, a leading operator for activities in Switzerland.
Join this workshop on the 4th March at 5.30 pm at Arival Berlin. You can register for your ticket here and take advantage of a 10% discount code by being a TrekkSoft reader.