Leading industry player in travel tech continues expansion with Digital Ticketing Systems

Published by Stephanie Kutschera on May 18, 2018

We are delighted to share that UK-based Digital Ticketing Systems, DigiTickets are now part of the TrekkSoft Group.

Digital Ticketing Systems Ltd (DigiTickets) started in 2010 and specialises in ticketing, EPOS and membership solutions to leisure attractions and events, based primarily in the UK and Ireland. The company supplies solutions to more than 400 clients including Cadbury World, Dublin Zoo, Design Museum and the National Marine Aquarium.

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How to reach a new market by partnering with online travel agents

Published by Danielle Aniceto on May 16, 2018

This is a guest post by Musement, one of our distribution partners. Join our upcoming workshop with them to learn more about diversifying your sales channels to make sure you're reaching the right customers to get more bookings. 

Reaching a new audience is no easy feat, especially when there are language barriers and cultural differences that good ol’ Google Translate cannot help with. This is where working with an online travel agent can give your company the edge it needs to successfully break into a new market… especially when they have a strong presence in the market you’re interested in.

Musement is a good example of this. We’re a travel company with the goal of becoming the ultimate travel companion, allowing travellers to book tickets for activities, iconic attractions and events worldwide.

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What you need to build a marketplace to resell tours and activities online

Published by Nicole Kow on May 2, 2018

For companies looking to expand their businesses, there are a few ways you can go about this. Firstly, you could start upselling your tours and activities by encouraging people to purchase add-ons at checkout (e.g. insurance, meals, photo packages). Secondly, you could increase the number of trips you sell by working with online travel agents and third party marketplaces. Thirdly, and the focus of this article, you could resell trips from other suppliers and make a commission off each sale.

If you have an established website with a good and steady flow of organic traffic, this could be a good option to take your company to the next level. 

 

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Visit Norway's destination marketing campaign that Millennials fall in love with [Interview]

Published by Lucy Fuggle on Apr 6, 2018

This interview and article was originally published in Spanish by Maria Eugenía Coppola in April 2017.

 

When researching Millennials, Airbnb revealed that most prioritized travel over purchasing a home, getting a car, or paying off debt. They're also the largest living generation right now, which means they're crucial to consider as a destination marketing organisation or travel experience provider.

In December 2016, Visit Norway launched the campaign "5 friends on a Road Trip in Norway" on YouTube to attract millennial travellers. Since then, it has had 6 million views in English and Spanish combined and is still featured on the destination website.

Here, we'll share our interview with Eugenia Fierros, Tourism Manager for Spain at Innovation Norway. In this chat with Eugenia, we dig deeper into Visit Norway's marketing campaign to understand their strategy, keys to success, and challenges.

 

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Rental Rules: The perfect tool to optimise your rentals and grow your revenue

Published by Nicole Kow on Mar 21, 2018

You've asked for this and we listened. We took your feedback on board, turned it into a tangible feature update, beta tested it and released it in all its glory.

TrekkSoft's rental feature now lets you set different rates for your rentals, depending on the duration of the rental. For tour or activity operators who want to make a little extra cash on the side, renting out your spare equipment could be a good idea for you.

Stick around to find out what else our rental feature can do.

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Channel Manager 101: How to connect to online marketplaces to reach a larger market

Published by Nicole Kow on Mar 12, 2018

A Channel Manager is a feature offered by many booking systems on the market, including TrekkSoft. It's a term widely used in property management systems for hoteliers, but the term has yet to catch on in the tour and activity sector.

So this article aims to break down what a Channel Manager does, and how it can seriously help you run your business better.

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We're going to ITB Berlin 2018 and here's what we're excited about

Published by Nicole Kow on Feb 21, 2018

Every year, Europe's travel industry giants gather together for 4 days to share trade secrets on the main stage, and to swap insider gossip over beers and coffee. In my head, it's like the Avengers of the travel industry meeting up to discuss what the $7.6 trillion industry will look like in terms of travel experiences, nights spent in hotels and hostels, train rides, plane rides, cruises and more. The discussions and meetings and partnerships struck here will impact how Europe and the rest of the world travel and consume travel services.

For you and me, it'll determine what we see on our Instagram and Facebook feeds for the next 12 months.

So what are some interesting discussions, workshops and exhibits you absolutely cannot miss if you're in town?

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Forget printed tickets. Why not use mobile tickets instead?

Published by Nicole Kow on Jan 17, 2018

According to eMarketer, “there are two important milestones to watch for in the coming years. By 2019, digital travel sales will surpass $200 billion for the first time in history, and by 2020, mobile travel sales will surpass $100 billion.”

It will come as no surprise then that travellers are getting used to researching, planning and booking flights, car rentals, accommodation and other travel related purchases on mobile.

In 2017 in the US, 140.3 million adults researched a trip online and 101.4 million did so via their smartphones, growing by 13.1% in 2016. eMarketer also predicted that 57.5 million adults will use their smartphones to book a trip, up 14.1% from 2016.

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Cut out more admin work and save time by integrating your TrekkSoft account to Zapier

Published by Nicole Kow on Jan 9, 2018

Zapier allows you to connect your apps and automate your workflows. Each connection you create is called a Zap. It is commonly used to automate repetitive tasks without having to learn a single line of code.

Apps include Facebook, Gmail, MailChimp, and even TrekkSoft; while a workflow is a series of actions that happen in a specific order. A workflow therefore begins with a trigger action.

Say you want to create an invoice for each booking, you can easily set that up with Zapier. Here, your Zap is the connection between your booking software and your accounting software, your trigger is a new booking received via TrekkSoft's booking system, and the workflow is the task of creating an invoice.

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How to set up a blog with your TrekkSoft website

Published by Nicole Kow on Dec 13, 2017

After wrapping up the recent webinar I ran about writing content that converts, it occurred to me that we didn't actually tell you how to set up a blog with your TrekkSoft website.

So without further ado, here's how you do it.

 

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