TripAdvisor has been one of the most influential networks for the tour and activity industry in recent years. Companies of all sizes can benefit from joining the site. From guides to activity providers, you have the chance to build up an online space to generate positive reviews and unlimited selling potential.
TripAdvisor reviews are important because they not only provide a chance for customers to voice opinions of their experiences with you, new customers have the chance to see what they can expect. This can lead to more traffic and a better overall impression of your business.
TrekkSoft customer SANDEMANs NEW Europe is a good example, as they have thousands of reviews for their many locations. When customers start looking into it, they can clearly see that SANDEMANs works hard to provide experiences that people genuinely enjoy.
Positive reviews are powerful in building a reputable brand
This authentic atmosphere generates a lot of buzz. It's word-of-mouth marketing at its finest as people are more willing to trust the experiences they read in these reviews than from traditional advertising.
Potential customers go onto the site to hear from real customers. The good, the bad, and everything in between are laid out for the world to see. As people are sharing their honest opinions of experiences with your company, a raving review like this one for TrekkSoft customer Bastimentos Alive tends to stand out.
Bastimentos Alive regularly receives warm reviews like these
You can't ask for much better than this review. It's descriptive, realistic, and makes every aspect of this tour sound inviting.
So, how can you gain a few better reviews?
We've put together an ebook to share our wisdom on the subject. Hopefully, this will help you know how to build better experiences and ultimately a stronger network for reviews.
In this guide you'll learn:
- How to provide professional follow-up interactions with each booking
- How to gain better quality reviews from customers
- Best practices for replying to and monitoring comments
As a bonus, the book also has daily prompts to help you create better experiences for your company and customers. Update your knowledge and build up your best reputation online with a free ebook download.
Gain better reviews on your TripAdvisor. Download our free ebook.
Published by Sara Napier Burkhard
Sara is a writer from the American West Coast. In recent years, she's written for companies like Hipmunk, iTourMobile and Mylikes. She now resides in Zurich, Switzerland where she finds new adventures and attempts to speak German with minimal success.