Viator is an online travel agency that works with local operators to connect travellers with the best local tours and activities. Viator provides these activities through its main consumer channels, as well as many diverse affiliate partners, including airlines, hotels, travel agencies and now TrekkSoft!
Since writing this article, we have released a guide where you can compare Viator, Expedia, GetYourGuide and Airbnb Experiences in one place. Download your copy here:
Here are 5 reasons why every tour and activity operator should sign up with Viator.
1. Viator can help you reach the customers you never could
Viator, a TripAdvisor company, has 10 million unique visits a month and has grown to become the go-to site for travellers looking for unique travel experiences. Getting your company listed on Viator will not only give you greater reach to audiences all over the world, it is also likely to help you increase your monthly bookings thanks to the sheer increase in exposure.
2. Travellers on TripAdvisor are led to your Viator listing page
As mentioned earlier, Viator is a TripAdvisor company. The new Viator integration guides potential customers to your listing on Viator with a simple "Book Now" button on your TripAdvisor profile, next to your reviews. This means that interested customers are less likely to be lost in the research and booking process, helping you to get more bookings at the end of the day.
3. Viator is simple to set up and easy to manage
One of the many great things about this online marketplace is that it is so easy to create a listing and manage your bookings. With the TrekkSoft integration, it's even easier! Our customers can simply view and manage their Viator bookings from TrekkSoft, cutting down on the admin work you need to do.
4. There are no sign up fees
Viator allows suppliers to sign up without committing to any sort of payment plan. They make money every time you do, based on a fixed percentage between your company and them. It sounds too simple to be true but that's what makes them such a great platform to market your tours.
5. Viator lets you connect with your customers too
Apart from the support that they provide customers, they also allow you to directly reach out to customers if you need to. This comes in handy when it comes to arranging customised tours and activities, confirming details, or sending out important documentation.
How to connect TrekkSoft to your Viator account?
In order to seamlessly connect your TrekkSoft account with Viator, you will first need to sign up as a Viator Supplier to establish a contract and negotiate a commission. You will then be provided with a Supplier ID to connect your activities. Head over to our documentations page for instructions to connect your TrekkSoft account with your Viator account.
This new feature is available when you subscribe to our Professional plan or higher.
What are some tips and tricks you've learned over the years to becoming a successful supplier on Viator?
Compare Viator (TripAdvisor Experiences), Expedia Local Expert, GetYourGuide and Airbnb Experiences all in one place
Published by Nicole Kow
Having graduated from the UK, Nicole travelled around Europe before joining TrekkSoft's marketing team. She is now based in KL and regularly blogs about her travels at Next Train Out.