Competitor comparison: TrekkSoft vs Rezdy

An in-depth comparison between TrekkSoft and Rezdy

Published by Nicole Kow on Oct 17, 2017

Founded in 2011, Rezdy is a booking software for suppliers (tour operators, activity providers, rental companies) and agents (travel agents, resellers, OTAs). Based in Australia, the company was co-founded by CEO Simon Lenoir and CTO Hugo Sterin. Early this year, the company secured $1.8 million in funding to expand their operations into America.

Rezdy offers a fuss-free booking system with a comprehensive set of features for companies of all sizes, and pricing plans to match. They offer similar features to TrekkSoft, but lack advanced features like Business Intelligence that larger companies can benefit greatly from.

Where Rezdy outperforms competitors the booking software market

  • The system offers a comprehensive booking system for companies of all sizes looking to take their online bookings to the next level. 
  • Rezdy's strengths lie in their distribution network, where suppliers can connect to resellers, OTAs and travel agents from all over the globe. To date, Rezdy lists an impressive 10,324 agents on their website, ready for suppliers to connect and sell more trips.
  • Offer multi-site capabilities where enterprise companies with multiple brands can oversee various websites, process bookings seperately and adjust user permissions accordingly. 

 

How TrekkSoft measures up

When comparing TrekkSoft and Rezdy, it's clear that both companies offer similar features, albeit using different names and terminology. For instance, Rezdy's main focus is on connecting operators to marketplaces, partners, resellers and agents, and TrekkSoft does that too... and more. 

Read more: Feature comparison between TrekkSoft, Rezgo, Peek, FareHarbor, Checkfront and Rezdy

 

A booking system optimised for conversions

Apart from partnering with top OTAs like Viator, Expedia, and global distributors like Hotelbeds Group, TrekkSoft also prioritises direct website bookings and have created a seamless booking and payment process to improve your booking conversions. 

This summer alone, we've redesigned our checkout process with a better design and improved experience, as well as introduced a customisable "Thank You" page as well. 

Custom thank you page.png

 

Build your very own website in minutes with our Website Builder

While Rezdy offers a comprehensive booking system, they do not offer a website builder for operators. For businesses hoping to get ahead and get online, you'll need to first find a website builder, build your site and integrate Rezdy's booking system.

With TrekkSoft, we take away the hassle of finding a website builder and replace that with our intuitive drag and drop one. 

 

Take payments from anywhere in the world with TrekkPay

Well known payment gateways like Stripe and PayPal aren't available to countries in the Caribbean and Africa. This can be troublesome for companies looking to expand their digital presence and streamline their booking management processes. Since Rezdy doesn't have their own payment gateway, operators will have to source yet another service provider to take payments online.

With TrekkSoft, you'll be enrolled with TrekkPay, our very own payment gateway that accepts payments in 60 currencies. You won't have pay exorbitant bank fees or transaction charges, and TrekkPay will manage your refunds and chargebacks for free. 

Read more about TrekkPay here

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Sophisticated API connections to top marketplaces

An API is a connection established between databases, devices and applications. In the context of the tourism industry, databases would contain inventories of tours and activities around the world and applications would range from booking systems like TrekkSoft to online marketplaces like Viator

TrekkSoft's API connections to large distributors like Hotelbeds and Expedia do more than send you an email notifying you a trip has been booked. When you sync your inventory with Expedia, your updates in prices and capacity are adjusted in real-time. So if a customer books for 2 on a tour for 15 people, the system automatically updates your capacity to 13 remaining spaces on all your sales channels like your website, other online marketplaces, partner sites and agent databases. 

 

Personal support provided, no matter what subscription plan

Booking systems are complex, regardless of who's providing them. While Rezdy provides a lot of video tutorials and support documentation, the lack of onboarding and personal support can make it tricky for new users to hit the ground running. On top of that, Rezdy also charges customers a fee of $199 for training calls, plus your monthly fee. 

With TrekkSoft, we provide personal onboarding and training for all subscription plans where you'll speak to an Integrations Specialist about your business and learn how to set up the system to meet your requirements. Our team is fluent in English, Spanish, German, Italian, Portuguese and counting. 

 

Plans to suit every company and every budget

While Rezdy offers a fixed monthly subscription plans to suit all budgets, they need to be paid in one go on an annual basis. For example, Rezdy's cheapest plan is $79 a month, billed annually or $85, billed monthly. This can work out to be quite a huge some of money for small companies who also require onboarding support.

TrekkSoft's Pay As You Go plan works out a lot cheaper than Rezdy's lower plan, plus we include onboarding and integration support. 

On top of that, Rezdy does not practice variable transaction fees. This means that companies paying for higher subscription plans are still charged the same percentage on each booking as someone on a much lower plan. For companies taking in a large volume of bookings, this can end up costing quite a bit.

Want to learn more about how we compare to Rezdy? Schedule a demo with a TrekkSoft team member.

 

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Nicole Kow

Published by Nicole Kow

Having graduated from the UK, Nicole travelled around Europe before joining TrekkSoft's marketing team. She is now based in KL and regularly blogs about her travels at Next Train Out.

Topics: Business advice

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