Jul 18, 2019 |

Quick Guide: API connections for tour operators

Online travel agents (OTAs) like Expedia Local Expert and Get Your Guide present opportunities for tour operators and activity providers to access new consumer markets and strengthen their position in existing ones. The influx of OTAs in the last few years affords suppliers the luxury to pick and choose who to work with. 

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Published by Nicole Kow | Oct 17, 2017 | | 2 MIN READ

An in-depth comparison between TrekkSoft and Rezdy

Founded in 2011, Rezdy is a booking software for suppliers (tour operators, activity providers, rental companies) and agents (travel agents, resellers, OTAs). Based in Australia, the company was co-founded by CEO Simon Lenoir and CTO Hugo Sterin. Early this year, the company secured $1.8 million in funding to expand their operations into America.

Rezdy offers a fuss-free booking system with a comprehensive set of features for companies of all sizes, and pricing plans to match. They offer similar features to TrekkSoft, but lack advanced features like Business Intelligence that larger companies can benefit greatly from.

Where Rezdy outperforms competitors the booking software market

  • The system offers a comprehensive booking system for companies of all sizes looking to take their online bookings to the next level. 
  • Rezdy's strengths lie in their distribution network, where suppliers can connect to resellers, OTAs and travel agents from all over the globe. To date, Rezdy lists an impressive 10,324 agents on their website, ready for suppliers to connect and sell more trips.
  • Offer multi-site capabilities where enterprise companies with multiple brands can oversee various websites, process bookings separately and adjust user permissions accordingly. 

 

How TrekkSoft measures up

When comparing TrekkSoft and Rezdy, it's clear that both companies offer similar features, albeit using different names and terminology. For instance, Rezdy's main focus is on connecting operators to marketplaces, partners, resellers and agents, and TrekkSoft does that too... and more. 

Read more: Feature comparison between TrekkSoft, Rezgo, Peek, FareHarbor, Checkfront and Rezdy

 

A booking system optimised for conversions

Apart from partnering with top OTAs like TripAdvisor Experiences, Expedia Local Expert, and global distributors like Hotelbeds Group, TrekkSoft also prioritises direct website bookings and have created a seamless booking and payment process to improve your booking conversions. 

 

Integrate our Booking Engine to any website builder

Our booking engine works with all website builders including Wordpress, Squarespace and Joomla. Once you've setup your products in the back-end, simply copy and paste a line of code to your website and you're ready to take bookings online! 

 

Personal support provided

Booking systems are complex, regardless of who's providing them.

With TrekkSoft, we provide personal onboarding and training for all subscription plans where you'll speak to an Integrations Specialist about your business and learn how to set up the system to meet your requirements. Our team is fluent in English, Spanish, German, Italian, Portuguese and counting. 

 

Take payments from anywhere in the world with TrekkPay

Well known payment gateways like Stripe and PayPal aren't available to countries in the Caribbean and Africa. This can be troublesome for companies looking to expand their digital presence and streamline their booking management processes.

Since Rezdy doesn't have their own payment gateway, operators will have to source yet another service provider to take payments online.

With TrekkSoft, you'll be enrolled with TrekkPay, our very own payment gateway that accepts payments in 60 currencies. You won't have to pay exorbitant bank fees or transaction charges, and TrekkPay will manage your refunds and chargebacks for free. 

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TrekkConnect: the future of Channel Management

An Application Programming Interface, or API, is a connection established between databases and applications. For the tours and activities sector, databases would contain inventories of tours and activities available around the world and applications would range from booking systems like TrekkSoft to online marketplaces like Expedia Local Expert or Get Your Guide.  

TrekkSoft's API connections to large distributors like Hotelbeds and Musement do more than send you an email notifying you a trip has been booked. When you sync your inventory with Expedia, you get real-time notifications for your latest bookings. So if a customer books for 2 on a tour for 15 people, the system automatically updates your capacity to 13 remaining spaces on all your sales channels like your website, other online marketplaces, partner sites and agent databases. 

Learn how to 10X bookings and productivity with a live inventory >>

 

Power up multi-channel sales

We've built a booking system that connects your front and back-office. Our tools give your sales team the latest information they need to efficiently sell your tours without back and forth emails or phone calls. With improved speeds and tools, we want to streamline your sales operations and continue to reduce cut-off times. 

TrekkSoft also gives you the tools to connect to other resellers, whether to hotels and restaurants in your destination, or with travel partners in different cities or countries. Connect with them via our internal API or create Agent accounts for your resellers to make it easier to resell your tours.

We firmly believe that the future of tours and activities lies in multi-channel sales and are building tools to help companies streamline their sales operations. Let us show you how this can work for your business. 

  

Let us show you how TrekkSoft is better than Rezdy.

Speak to the TrekkSoft team

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Nicole Kow
Published by Nicole Kow
Having graduated from the UK, Nicole travelled around Europe before joining TrekkSoft's marketing team. She is now based in KL and regularly blogs about her travels at Next Train Out.
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