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Published by Lucy Fuggle | Jun 27, 2016 | | 1 MIN READ

The magic of Trolltunga: the Norwegian rock that went viral and its social media lessons for tour operators [Whitepaper]

In 2009, hotels in the Hardanger region in Norway were struggling and on the verge of bankruptcy. Something drastic needed to be done, so Hardanger decided to change their marketing focus from fruit trees to something unique and extraordinary.

They decided to draw attention to the region in a new way that would make people stop and go wow. That is why they chose to feature the spectacular Trolltunga in their marketing strategy.

Hardanger distributed tens of millions of photos of Trolltunga on front pages of magazines, in top stories in newspapers, at press events and by flooding their social media too. Fjord Norway and Innovation Norway also started using it as one of the main icons to promote the west coast of Norway and Norway in general.

 Trolltunga Norway

They never thought that the long and exhausting hike that drew in around 500 visitors annually could ever become one of the main tourist attractions in Norway.

 

In 2012, TripAdvisor featured Trolltunga one of the most spectacular places on earth. Thus began the start of a massive boom in Trolltunga where it went from 10,000 visitors in 2012 to 20,000 visitors in 2013.

After this Trolltunga experienced an exponential growth in the number of visitors because of social media, especially Instagram. Visitors started posting photos from their hike to Trolltunga and the number of visitors grew to 40,000 in 2014.

 Fjord Norway social media case study

In 2016, the iconic rock is expected to have about 100,000 visitors.

 

Tour operators from across the world can experience sudden growth through social media booms like the one in Trolltunga. When this happens, you want to make sure your tour or activity company adapts to this trend quickly.

The sooner you react to a sudden increase in arrivals, the more advantages you have over competitors. If you wait too long, you’ll suddenly find yourself drowning in a pool of competitors.

 Norway tourism

 
Get your free copy of the whitepaper by Iselin Odemark and access expert insights on:
  • Why and how Trolltunga went viral on social media and had an increase of 10,000 to 70,000 annual visitors in just 4 years
  • How the hype was initiated by strong collaboration as a tourism destination 
  • What tour and activity operators across the world can learn about travel trends, PR, video marketing, and in-destination collaboration from Trollunga

 

Read more about Trolltunga and how tour operators can experience similar sudden booms through social media

Trolltunga trend report

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Lucy Fuggle
Published by Lucy Fuggle
Lucy spent three years building TrekkSoft’s content strategy and inbound marketing approach. She now helps companies to find their voice, kick-start projects, and bring in processes that actually work for them. Lucy writes and shares her solo adventures on lucyfuggle.com.
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